CAPABILITIES

In today’s world, top-notch IT infrastructure and information security practices are a must. VIATEQ works with clients to help them tackle their needs today and for the long-term. We partner with clients to inform and evolve their IT and cyber strategies in a way that sets them up for optimal performance and growth.

Our Services Include:

  • Information Security
    • Security Operations Architecture and Engineering
    • POA&M Remediation
    • Artifacts Management
  • Disaster Recovery and Contingency Planning
    • Information System Contingency Plans
  • Diagnostics and Mitigation
  • Configuration Management
  • Data Warehouse and Data Integration
  • FISMA, NIST and FedRAMP compliance
  • Symantec Data Loss Prevention

Securing our nation’s airports is some of the most important work around. We support this critical mission with the staff, training and retraining necessary to protect the flying public at home and abroad. We excel in finding the people to do it, and creating an environment of continuous learning that helps them do it exceptionally well.

Our Services Include:

  • Aviation Security
  • Biometrics
  • Passenger and Baggage Screening
  • Electronic Sensor Systems Monitoring
  • Exit Lane Monitoring
  • Secure Cargo
  • Employee Screening
  • Charter Screening

Understanding how to build and support applications for mission-critical federal programs is one of many areas where we excel. Our team of software development experts are well-versed in the unique requirements and needs of government customers, and have experience setting these customers up for success.

Our Services Include:

  • Software Development and Testing
  • Tableau Dashboard Development
  • Mobile and Cloud Solutions
  • Web Design and Development
  • Enterprise Content Management (ECM)
  • Life Cycle System Development

When citizens contact their government via phone or the web, they’re interacting with more than just the person on the other end of the line (or chat). They’re engaging with a whole host of database and infrastructure services that facilitate that interaction. We support the full range of call center and help desk support services for our clients.

Our Services Include:

  • Multilingual Support and Multi-Modal Service 24/7/365
  • Contact Center Business Analysis
    • Workforce Management Design
    • QA Assurance
  • Call Recording Management Design
  • Report production and metrics tracking
  • IT Help Desk Support
  • Tailored Customer Management Outsourcing Solutions
  • Inbound/Outbound Top Tier Call Centers
  • Data Processing, Analysis and Reporting
  • State of the Art Technologies and Tracking Systems

When clients need “Partners in Performance,” they turn to us. We support them on a range of program management and business operations support tasks to ensure their projects meet and exceed expectations. We thrive on making client programs both efficient and effective. And we love doing it.

Our Services Include:

  • Project Management
  • Program Portfolio Management
  • Document Management Support
  • Administrative Support Services
  • Litigation Support Services
  • Business Intelligence Analytics
  • Strategic Planning

CLIENTS AND PARTNERS

VIATEQ supports numerous agencies across the federal government, working with partners large and small nationwide. Our clients and partners return to us time and again because we are excellent collaborators, operating with integrity and quality people, and our performance is second-to-none.

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